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Queuing System

Queue Management System is used to control queues. Queues of people form in various situations and locations in a queue area. The process of queue formation and propagation is defined as queuing theory. Deliver the most attentive customer engagement using a unique business app that delivers real-time customer information and status updates which employees can use to provide the most efficient and personalized service.

Features

  • Decreased perceived and actual waiting time.
  • Improved staff utilization and productivity.
  • Management is informed about the waiting time, walkaways and transaction times etc.
  • More time to improve service to each customer.
  • Reduces staff and customer stress and confusion.
  • Transparent and fair process for all.

Pictures